文本来源:佛山企业英语培训 首选爱德华国际英语
workplace english – finding clients over the phone (2)
职场会话──电话开发(二)
dora works as a sales representative at an office equipment company, and she is making a call to a prospective client. after getting past the company’s gatekeeper (operator), she is now being transferred to the general affairs department.
dora是一家办公事务机器公司的业务人员,她正打给一个潜在未来客户,她刚刚突破了总机的关卡后,电话转接到了客户的总务部门。
dora: hi, my name is dora. i’m from chun huan public utility.
dora:您好!我这里是群环事业公司,我的名字是dora。
vivian: from what our operator tells me, i believe you have a price quote for me?
vivian:请问妳要报什麼价呢?我听刚刚的总机转述。
dora: sorry, can i get your name first?
dora:不好意思,先请教您怎麼称呼?
vivian: my name’s vivian.
vivian:我是vivian。
dora: vivian, i’d like to recommend our latest all-in-one printer to you. it comes with a very affordable rental service.
dora:vivian是这样的,我们公司最近有2014年最新上市的事务机要推荐给贵公司,其中还包含非常优惠的租赁服务,想提供给贵公司参考。
vivian: but we don’t need it right now! we’ve already signed a contract with another supplier.
vivian:可是我们现在不需要呀!我们已经跟别的厂商签过约了。
dora: yes, given the size of your company, i’m sure you already have a complete set of office equipment and suppliers to take care of your office needs. but our new model is more ink-efficient and offers much better print quality and speed. more importantly, our printer includes a fine dust particle filter, which can help eliminate health risks in the workplace. i mean there’s nothing more important than the health of your staff, right?
dora:这个我了解,以贵公司的规模,一定已经有完善的办公设备跟方案了。不过我们新的机种更节省碳粉,列印品质也更漂亮,列印速度也非常快速,更重要的是我们的机器有空气粉尘过滤机制,能够除去工作场所的健康风险。我想应该没什麼比维护主管与同事的健康更為重要,您说是吧?
vivian: i guess.
vivian:好像也是。
dora: yeah, and we only charge a third of what other suppliers charge for maintenance because our printer is incredibly ink-efficient. if you do the math, the amount of time and money you’ll be able to save on maintenance a year is pretty substantial.
dora:是呀!另外因為我们机器的碳粉用量十分节省,所以维护费也是其它厂商的1/3而已,这样一年算下来,所节省的同仁等待时间与维护成本,应该就狠可观了。
vivian: all right, send me the information on your printer then.
vivian:好吧!那请妳把相关资料寄过来吧!
dora: great, thank you so much. can i have your email address?
dora:好的,非常感谢您,请问您的email是?
vivian: it’s support@edward-english.com
vivian:support@edward-english.com
dora: okay, i’ll send it to you right now. thank you.
dora:好的,我马上為您寄过去,谢谢妳。
文本来源:佛山企业英语培训 首选爱德华国际英语