职场中，接待也是门必修课，快来看看~

 

 01 询问访客身份

1、What company are you from?

您是哪个公司的？

 

2、May I have your name please?

请问您贵姓？

 

3、Could you tell me what company you are representing?

 能告诉我，您代表哪个公司来吗？

 

02 询问是否预约

1、Do you have an appointment?

您有预约吗？

 

 2、Would you give me your business card?

请给我您的名片好吗？

 

03 让客人稍等片刻

 

1、Would you please have a seat and wait for a few moments.

请您坐下稍等片刻。

 

2、I'll see if he is available.

请让我看看他是否有空。

 

3、Please have a seat, he will see you in a few minutes.

 请坐，他几分钟后就到。

 

4、Would you mind waiting a moment, please?

请等一等。

 

5、Would you like coffee or tea?

您要点咖啡还是茶？

 

04 带客人过去

 

 1、He is expecting you. I'll tell him that you're here.

他正在等你，我去告诉他你已经到了。

 

2、Would you come this way, please?　　

请随我这边来。

 

05 婉言拒绝客人来访

 

1、He may want to get in touch with you in the future. Would you leave your business card?

他想以后再和你联系。请留下你的名片好吗？

 

 2、He is occupied at the moment and wants to know if your business is urgent.

他正忙着，请问您的事情紧急吗？